help | myTELUS

help with mytelus.com
Find out how to personalize and get information on mytelus.com.

Access to former tools and sections

In an effort to improve your experience on myTELUS.com, we are currently optimizing the tools and sections listed below. In the meantime, we invite you to access them through the following links:

help with TELUS Internet services
Search the telus.net knowledge base, use the interactive Help Wizard, or browse the help topics to find answers to most Internet service related problems.

• TELUS Internet services help
• forgot your password?

(Note: this is for resetting the password for your TELUS Internet service account NOT your myTELUS password. For the myTELUS password reset tool, see the link above under help with mytelus.com.)

help with TELUS phone lines and other services
Get your questions answered.

• help with your phone line
• frequently asked questions
• forgot your telus.com username?